Setting the scene
The technology drivers
BMC Digital Enterprise Management (DEM) for the transformation
BMC DEM Solutions and Products for customer success
They do so with operational integration efforts involving their own products and applications to facilitate communications and cooperation between developers and LOB staff. The overall goal is to enable “service management excellence.” One example integrates BMC BladeLogic and BMC Remedy for simplified and improved automated change management. Integration details are provided on the BMC website along with customer stories. As we’ve mentioned before, customer results will vary. However, it is always worth investigating the successes (as well as the mistakes) of others.